Contract Management

Business Review Group

BRG's contractors and consultants understand the importance of good contract management. The ability to get the best service from the vendor through effective relationships and not constantly referring to complex contracts.

We understand that an effective and efficient contract manager must be able to perform the following:

Contract: understand the intent of the contract not just the words.
Service Levels: monitor service levels and assist the vendor to improve these where required.
KPIs: correctly measure and report key KPIs to look for trends and address these before they become unmanageable.
Risk: manage financial and operational risk to help ensure services are delivered within budget.